Terms of service

Terms of Service

Last updated: May 28, 2025

Overview

This website is operated by ReSourceH2O LTD. Throughout the site, the terms “we,” “us,” and “our” refer to ResourceH2O LTD. By visiting our site or purchasing products, you agree to be bound by these Terms of Service (“Terms”), including all related terms and policies referenced herein or available by hyperlink.

These Terms apply to all users of the site, including browsers, customers, and account holders. Please read them carefully before using our site. If you do not agree, you may not use the website or any of our services.

1. Online Store Terms

By agreeing to these Terms, you confirm that you are of legal age in your province or territory of residence, or have provided consent for any minor dependants to use the site.
You may not use our site or products for unlawful purposes, nor violate any applicable laws. Any breach will result in immediate termination of service.

2. General Conditions

We reserve the right to refuse service to anyone at any time for any reason.
Content (excluding credit card data) may be transmitted unencrypted and adapted to meet technical requirements. Credit card data is always encrypted.
You may not reproduce, duplicate, or exploit any part of our website or services without express written permission.

3. Accuracy of Information

We strive to ensure accuracy but are not responsible for incomplete or outdated information. The materials on this site are for general guidance only.
We may update our site at any time without obligation to do so. It is your responsibility to monitor for changes.

4. Modifications to Services and Prices

Product availability and prices are subject to change without notice. We may modify or discontinue services at any time. We are not liable for any resulting inconvenience or loss.

5. Products and Services

Rainwater products and accessories may be available exclusively online and may have limited quantities. Returns or exchanges are subject to our Refund Policy.
We aim for accurate images and descriptions, but cannot guarantee your monitor will display colors faithfully.
We reserve the right to limit quantities or discontinue products without notice.

6. Billing and Account Accuracy

We may refuse or cancel orders at our discretion. This includes orders with matching billing/shipping info or excessive quantities.
You agree to provide accurate account and purchase information and update it as needed.

7. Optional Tools

We may provide access to third-party tools “as is” without warranty or support. Use them at your own risk and review the third party’s terms before use.

8. Third-Party Links

Our site may include links to third-party websites. We do not control or endorse their content or services. Transactions with third parties are at your own risk.

9. Comments and Feedback

Any feedback or ideas submitted to us may be used freely by ReSourceH2O LTD without obligation to compensate or respond.
You agree that your submissions will not infringe on any rights or contain harmful content.

10. Personal Information

Your submission of personal information is governed by our Privacy Policy.

11. Errors and Omissions

We reserve the right to correct errors or update information at any time without prior notice, even after orders are submitted.

12. Prohibited Uses

You may not use our site for:

  • Illegal purposes
  • Violating laws or regulations
  • Infringing intellectual property
  • Uploading malware
  • Collecting personal data without consent
  • Any action that disrupts site security or operation

13. Disclaimer of Warranties; Limitation of Liability

We provide our site and products “as is” and “as available” with no guarantees. We are not responsible for any damages arising from your use of the site or products, to the fullest extent permitted by law.

14. Indemnification

You agree to indemnify and hold harmless ReSourceH2O LTD and affiliates from any claims arising out of your breach of these Terms or violation of any law or third-party rights.

15. Severability

If any part of these Terms is found to be unlawful or unenforceable, the remaining terms will remain in effect.

16. Termination

We may terminate or suspend access at any time without notice if you breach these Terms. Obligations incurred before termination will survive.

17. Entire Agreement

These Terms constitute the full agreement between you and ReSourceH2O LTD. They override prior communications or agreements.

18. Governing Law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada.

19. Changes to Terms

We may update these Terms at any time. Your continued use of the site implies acceptance of any changes.

20. Contact Information

Questions about our Terms of Service? Please contact our support team